October 12, 2011

County Clerks to Council Training Program

We had a very small group today but I think we accomplished a lot!  They all seemed very interested in how they could communicate better with their communities.  Here is what we came up with and below is my presentation.


Web resources

  1. http://www.sccounties.org SC Assn of Counties
  2. www.naco.org National Assn of Counties
  3. www.sc.gov SC State Government Legislation
  4. http://www.municode.com/  MuniCode - Municipal Codes (County Ordinances)
  5. Just Google it!
  6. Local Media web sites (some are subscription) – be sure to check with your local library to see if they subscribe.

Using Social Media Group Exercise

1.       How to get more involved.
1.       carve out time to do it
2.       posting in several different places
3.       opening up of the organization (its just not playing on the internet)
4.       difficult to get involved when social media blocked
2.       How to make social media more effective.
1.       deal with HR/individuals when abusing social media
2.       keeping it updated
3.       reaching a different group of people
1.       hitting maybe younger people
2.       doing more random a search for information
3.       more socially active

3.       What are your next steps?
1.       need to get more involved with Facebook page
2.       do more research
3.       see what other folks are doing

October 11, 2011

The Lion's Roar - DISCUS-US History/Native Americans

If you're looking for information and resources about Native Americans, the US History in Context database that is a part of DISCUS, South Carolina's Virtual Library, is a great place to start! Watch this brief training video about how to search it.

September 15, 2011

I had a great time today at the SC Municipal Clerks and Treasurers Institute held at the Newberry Firehouse Conference Center in Newberry SC.


Using social media to reach the public
View more presentations from Curtis Rogers

Near the end of the presentation, I have attendees work in groups to discuss these three points. Here are some of their responses:


  • How to get more involved in social media
a.      Actually use Twitter, Facebook, and YouTube
b.      Recruit volunteers to monitor social media accounts to be able to answer questions other people post that staff may not have time to get to
c.       Council and Mayor do not allow Facebook (in my opinion, this is an impediment to progress on many levels of communication and only tends to hurt the image of the community)
d.      Having social media outlets shows a great move towards transparency.
e.      Allows you to provide updates and information to your community members.
  • How to make social media more effective
a.      Put out more financial information (transparency)
b.      Have the mayor do a video update on YouTube on that community
c.       Have specific pages for various parts of the community such as Farmer’s Market, Fire Dept, etc.
d.      Highlight new businesses in the community
e.      Post all public notices on social media
f.        Provides current and accurate information
g.      Makes local government accountable
  • Next steps to get more involved
a.      Actually USE it!
b.      Post more links to other things in the community
c.       Get YouTube account – post videos that are like commercials for the community
d.      Use www.squidoo.com to post information about your community

I was really surprised at the few communities that are not allowed to even use social media.  Unfortunately this is so short sighted and hinders communication within the community.  However, it was great to hear from the folks that are using social media, especially Facebook pages, in their communities to get the word out about what they are doing and to engage their communities in what they do.
 
 

September 01, 2011

The Lion's Roar - Grandfamily Resources

Watch this episode of the State Library's Lion's Roar to learn more about the Grandfamily Resource Centers project.

August 31, 2011

Reading Rooster Recommends August 31 2011

Watch this episode of the Reading Rooster Recommends on the State Library's YouTube Channel to find out about some great monkey books.

August 25, 2011

SC Association of Countywide Elected Executives

Today I had a really fun time working with the great folks of the SCACEE!

I presented at their annual conference and training week in Charleston, SC. They all had lots of great comments, questions, and learned from one another. Here is my presentation and the results of our learning exercises.



Learning Exercise Results

SCACEE – August 25, 2011

Think about Social Media, the communities you serve, and your office workflow.

Groups answered three questions:

How to get more involved.

How to make social media more effective.

What are your next steps?

Responses:

Encourage county council to add Facebook and YouTube

Encourage other divisions to make a FB page

Create FB page for department

Communicate better with constituents

Social Media helps PR

Utilize County TV channel – advertise FB/social media – make presentations

Talk to IT person and county council to get more involved

Use social media for discussing trends and crime issues

Promote community awareness programs

Provide general information about each department

Testing use of iPads in the field/Test new technology and see how it helps streamline workflow processes

Use county GIS department to plot delinquent taxes

Social Media helps with general PR


Useful tools and web sites

SCACEE – August 25, 2011

LexisNexis - http://www.lexisnexis.com/

Richland County’s web site (child support information) http://www.richlandonline.com/

www.Debtproofliving.com for financial/budgeting information

www.Getorganizednow.com

SC Dept of Archives and History http://scdah.sc.gov/

Bank web sites

SC court administration www.sccourts.org

Five star SC Assn of Counties http://www.sccounties.org/default.aspx

SC Department of Revenue http://www.sctax.org/default.htm

Legislation online www.scstatehouse.gov

Secretary of state’s web site http://www.scsos.com/

SCDMV web site http://www.scdmvonline.com/DMVNew/default.aspx

Google maps to zero in on an address http://maps.google.com/

Funeral home web sites obits

Local newspapers

DNR – forms (block delinquent boat taxes) http://www.dnr.sc.gov/

County government web sites

ROCIC – crime info center http://www.rocic.com/overview.htm

NCIC – crime info/stats http://www.fas.org/irp/agency/doj/fbi/is/ncic.htm

SC BAR web site http://www.scbar.org/

Westlaw for cases http://web2.westlaw.com/signon/default.wl?rs=WLW11.07&vr=2.0&fn=_top&bhcp=1

Spillman criminal info http://www.spillman.com/police/records/

SC Tax Office www.Sctax.org

www.Whitepages.com for PI work

USPS zip code look up https://tools.usps.com/go/ZipLookupAction!input.action

Social Security index of deaths http://ssdi.rootsweb.ancestry.com/

State ethics web site (file ethics reports) http://ethics.sc.gov/Pages/default.aspx

NAMUS missing/unidentified persons index http://www.namus.gov/

Sex offender registry http://www.communitynotification.com/cap_main.php?office=54575

Voter registration http://www.state.sc.us/scsec/vr.html

Webdeath – DHEC web site (death certificates) http://www.scdhec.gov/co/phsis/biostatistics/SCVRSIIS/webdeath.html

CMS – court mgt system http://www.masc.sc/SiteCollectionDocuments/Municipal%20Court/CMS%20Update.pdf

ReachSC – escapees notification system https://www.reachsc.sc.gov/HealthAlertNetwork/



August 18, 2011

Marion County Library Staff Education Day – August 18, 2011

I had a great time doing some training today at the Marion County Public Library! I went through my powerpoint presentation first then we had a technology petting zoo so staff could experience iPads, various e-readers, and flip cams.



We also did a group exercise that resulted in answers to three questions when it comes to using social media at the library.

How to get more involved:
  • Have two of Facebook, Twitter, Wiki, message board/suggestion box on web site. To have more communication with patrons
  • Have more in depth explanations of offerings on web site
  • Interact directly with patrons
  • Facebook: get patrons involved to ask question
  • Staff should be trained on how to use social media
How to make social media more effective:
  • Have to have social network first
  • Has to be updated regularly
  • Updated events on that page
  • Promote it to our patrons and keep it simple
What are your next steps?
  • Find people on staff who know how to use social media
  • Talk about it more and to work out the details
  • It is what you make of it and shows the library is keeping up to date
  • Have printed materials/directing to social media/word of mouth