Got a question and need a quick answer?
Charleston County Public Library patrons now can get instant, interactive help from a Librarian using an online instant messenger service, all in real time and all for free.
CCPL is the first public library in the state to offer full-service, live online chat through AOL Instant Messenger, Yahoo! Messenger or MSN Messenger. This new resource is available seven days a week during the Main Library's operating hours, which means patrons have 69 hours each week to logon and get help electronically from a Librarian.
Using the screen name, ccplhelp, patrons can get help with homework, look up a historic date or fact, check a bit of trivia or ask for assistance with other research and questions.
Last year, CCPL Reference Librarians answered more than 1.78 million questions through e-mail, the telephone and in-person, but this new service means patrons can get instant help with the click of a mouse.
Click here to visit our IM page which includes links to AIM, MSN Messenger or Yahoo! Messenger and get more information.
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