January 13, 2008

Counting Opinions

Counting Opinions
Originally uploaded by crr29061
This is a screenshot of the University of Toronto's web site. They are using the Counting Opinions online survey for comments and user feedback. I am attending the session right now at the ALA Midwinter Meeting in Philly and learning more about the product. It's interesting to see how dynamic the software is to be able to group similar responses and context of respondant. For more information, visit www.countingopinions.com

I really like how the customer service survey works on the organization's web site because it's added to the upper right hand corner of the organization's web site and when you hover over it, the right corner of the web site peels back exposing the link that reads, "take our survey". To see how it works, go to the University of Toronto Library web site at http://www.utm.utoronto.ca/library/.

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