November 19, 2008

dispatched service

dispatched service
Originally uploaded by curtis rogers
This is a great slide from a webinar I'm listening to right now. I really like the idea of dispatched services. Especially the part about the dispatcher who matches the question to the right person and librarians working on call.

"Challenging the Assumptions of Legacy Librarianship" with Joan Frye Williams and George Needham

No comments:

Post a Comment