It's been a busy two day s of presenting! Today I gave this presentation at the Public Library Public Services Managers Exchange and below is the result of attendee group session work.
Social media and library front line staff
Social Media and the library front line… View more presentations from Curtis Rogers
Presentation link:
1. What social
media tools should your library use?
a. Facebook
b. Twitter
c. Flickr
d. Pinterest
e. Ravelry
f.
Meetup
g. Blogging
h. Youtube
2. How could
your library use them better?
a. Have a link
on the homepage to social media
b. Each dept
add something regularly
c. Solicit
comments
d. Informing
the public – update more frequently
e. Receiving
feedback
f.
Use QR codes
g. Look at the
stats and see who is saying what
3. What
results have you seen?
a. Not
currently aware of this yet (forget to check)
b. Public is
upset when these tools are not available
c. Take up a
lot of bandwidth
d. Increase in
“likes”
e. Increasing
need for more content/sharing
f.
Low number of people liking us compared to number
served – is it really reaching the number of people we think
4. How can
your library staff get more staff involved in using social media tools?
a. Promoting
it within the library
b. Have an
incentive (prize for staff member)
c. Staff
awareness – training
d. Make it
part of your day – check it – add it to ‘to do’ list
e. Informing
the staff – training
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