I love this graphic (from themarketingstudent.com) It's so easy to understand and so true! I do, however, appreciate that phone calling and face to face meetings are still somewhere on the chart... Teen and YA librarians should be very aware that to reach many of this demographic, text marketing and IM service should work quite well! Go to meebo.com and set up your IM account and post the widget to your YA pages. If you need help, IM me! I'll be glad to let you know how to do it.The Marketing Student | Generation Y Marketing Insights » A Look At How Gen Y Communicates
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